Hi all, I have a client who damaged a Drive tray on their Z-Series NVR.
Is there a replacement part number that can be used to get a replacement one via Exacq? If not what would be a suitable 3rd party tray that would work on the Z-Series? Thanks!!
Hi all, I have a client who damaged a Drive tray on their Z-Series NVR.
Is there a replacement part number that can be used to get a replacement one via Exacq? If not what would be a suitable 3rd party tray that would work on the Z-Series? Thanks!!
Hello Jeff, this is a technical support forum and what you are asking is a sales question. But we are here to assist so I have emailed our inside sales team to see if we sell just the drive caddy and if so asked them to provide a part number.
If we do not sell the caddy you will need to contact your sales representative for additional information and possibly a recommendation for a 3rd party replacement part.
Additional sales contact information can be found at https://exacq.com/contacts/sales/
We do sell drive caddy’s; please contact your sales representative with the serial number of the NVR. They should be able to provide a quote for the appropriate part. Additional sales contact information can be found at https://exacq.com/contacts/sales/
Thanks Tom. We got it all sorted out with the Sales Engineers and Inside Sales.