Error "unable to exclusively Lock File"

exacqVision Client
1

Hi

Just added a new site to the customers client and now getting this error.
Is this a permission thing? and how do i go about resolving it?

image

Thanks
John

2

Hi John,
Which version of the ExacqVision Client are you using? Refer to the following article if needed.
How can I find the version of my ExacqVision Client, Server, or Web Service software?

There was an issue causing this message that was corrected in Client version 22.06. Please update your ExacqVision Client to version 22.06 or higher. Refer to the following article if needed.
How do I update my ExacqVision software?