Cameras Connect / Disconnect automatically

exacqVision Server
1

Hi Team,

After the MS Patch update, all the cameras in the Exacq server keep disconnecting and connecting automatically. After reinstalling the server application, it’s become stable.

We are facing this issue on every MS Patch update. The Exacq server is in the latest firmware.

2

Hello Santhosh - this is not something we are aware of or are seeing elsewhere. Please give support a call and open a ticket and we will troubleshoot and escalated if needed. Thanks

3

Hi @Josh.Bland Thanks for the reply. Already logged #Case No. 07935816